At Lollipop Animation they want you to be delighted every time you shop with them. If you are unhappy with your
purchase because the item is faulty, not of satisfactory quality, or does not match the description on their
website or is different to the one ordered, you can return it to them to 7a High Street Passage, Ely,
Cambridgeshire, CB7 4NB. The item must be returned in its original condition within 30 days of the date you
received the item, unused and in 'as new' condition. The item must be returned in its original packaging. They
will issue a full refund for the price you paid for the item. They will also pay the return shipping cost if
the return is a result of their error. They are unable to exchange items that are not damaged, defective or
incorrect. Their customers in the European Union have the right to withdraw from the purchase of an item within
seven working days of the day after the date the item has been delivered. This applies to all of their
products. To cancel your purchase within the seven working day cooling-off period, please email them at
returns@ lollipopanimation.com or write to them at 7a High Street Passage, Ely, Cambridgeshire, CB7 4NB. They
will then issue you with a cancellation code number. As soon as they receive notice of your cancellation of
this order, They will refund the purchase price for that item together any delivery charges you have paid to
them. |